Business Context

Every agent's knowledge of your business — what you do, your tone, the facts it's allowed to state — lives in one place, shared across the whole conversation. This is what keeps an agent from contradicting itself between one node and the next, or sounding like it's reading from a script that doesn't match how your business actually talks.

This is set in the Visual Builder — see Business Context for what to include and how it's structured.

Next

• Business Context (Visual Builder)
• Guardrails
• Create an Agent