Start a Campaign

Once a campaign has an agent, a contact list, and its settings configured, select Start Campaign to move it from created to running.

Before you start

• Confirm the agent has been tested in Browser Test — a campaign calling live contacts is not the place to find a workflow problem for the first time
• Confirm you have enough credits for the call volume you're about to launch
• Confirm telephony is connected for outbound calling

While it's running

A running campaign works through its contact list according to its retry and schedule configuration from Create a Campaign. You can pause it at any time — see Pause & Resume — and review results as calls complete — see Campaign Results.

Next

• Pause & Resume
• Campaign Results