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Upload Contacts
A campaign calls through a list of contacts you provide when you create it.
(No product screenshot is available for the contact upload step yet — described at a concept level rather than illustrated.)
What's required
Every contact needs, at minimum, a phone number to call. Beyond that, the exact set of supported columns, file size limits, and formatting rules depends on what's shown on the upload screen for your account — check that screen directly rather than assuming a fixed column list, since we haven't verified one universal limit to document here.
Using captured fields per contact
Where your contact list includes extra information beyond a phone number — a name, a reference ID, an existing note — that data can inform how the agent's workflow handles the call, depending on how the workflow is built. See Extraction Variables for how a workflow reads and captures structured data.