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Locked Agents
A locked agent can be used by a client organisation without exposing its underlying configuration for the client to change.
Why lock an agent
Resellers typically build and tune an agent's workflow, business context, and guardrails themselves, then want the client to use it as-is — making calls, reviewing results — without editing the workflow or accidentally breaking something that took real work to get right.
We haven't verified an exact, published permissions table for locked agents (which specific settings stay editable versus fully protected), so if you need that level of detail for a specific client setup, check directly in your reseller dashboard rather than assuming a fixed list here.