Troubleshooting Overview

Guides for the issues most likely to come up while setting up or running a CallMangal agent. Each guide covers the symptom, likely cause, what to check, and how to resolve it.

Guides

• Agent Not Responding in Browser Test
• Call Not Connecting
• Campaign Not Starting
• Missing Recording or Transcript
• Extraction Variables Not Captured
• Insufficient Credits
• Can't Edit a Locked Agent

Still stuck

If a guide here doesn't resolve your issue, contact support at support@callmangal.com.

Next

• Agent Not Responding in Browser Test
• Call Not Connecting